The therapists using AI to make therapy better

A few words can change a life. Digital mental-health care providers Ieso and Lyssn are using AI techniques to analyse the language used in therapy sessions and pioneer new approaches. Their aim is to give therapists a better insight into what they do, maintain a high standard of care and, ultimately, reveal how psychotherapy works in the first place. Charlotte Jee and Will Douglas Heaven examine the intriguing possibilities of using AI techniques to solve looming mental health crises, explaining how it works and answering some of the major concerns with using this technology.